Medication requests

Medication Requests

If you require medication or flea or worm treatment do not phone or visit us but please email your request to information@vetvalue.co.uk

You need to include your name, address, pet name, current working telephone number, weight of animal or, if you do not know the weight, whether it has changed up or down since the last visit and what medication you need. We hope to call you back within 2 days to discuss the case, finalise your requirements, take payment and arrange a method of delivery.

We are going to try and deliver locally the fee for which will be £2 within Shepshed and £3 if outside Shepshed but within a radius of 5 miles. If it is further than that we may arrange postage and packaging at a flat fee of £6. For direct local delivery by us there will need to be someone at home at the delivery time which will currently be between 10:00 am and 1:00 pm on Tuesdays  and 10:00 am and 1:00 pm on Thursdays. If we can phone or email before we come then we may be able to narrow that window. Because we are dealing with medicines we cannot leave them outside the door unless we know you are there to pick it up and we cannot post it through the letterbox as there may be a risk that a pet or child may pick it up – safety first. This is an experimental service and times terms and conditions may change at short notice dependent on how it works.

We are mindful that as a community we all need to minimise non-essential travel.