RSIL terms & conditions

Terms and conditions for Right Start in Life Offer

Right Start in Life welcome pack is promoted by Vet Value LLP, 18 Field Street, Shepshed, Loughborough, Leicestershire, LE12 9AL

Right Start in Life welcome pack is available for cats and dogs under the age of 12 months at the time of purchase.  Once purchased, the offers must be used within 12 months (or as stated otherwise).

 Right Start in Life welcome pack includes the following (details appear below):

a.    Initial primary vaccination course
b.    First Flea Treatment
c.    First Worm Treatment
d.    First Puppy/Kitten Groom if required
e.     5 weeks free insurance (subject to actual registration of insurance by owner)
f.      A Puppy/Kitten Health Check
g.     10% discount off neutering prices.

The Pack does not include vaccinations for Rabies, Chlamydia or Bordetella (Kennel Cough).

 An initial consultation appointment must be booked in advance with your vet.

5 Weeks free insurance is not automatic and is subject to the policy being registered with and confirmed by, the insurance provider within 24 Hours of the initial consultation. Whilst Vet Value LLP may register for the insurance on your behalf it accepts no liability whatsoever for failure to register the insurance and it remains the client’s responsibility to ensure that registration is completed.

10% neutering discount is valid against the standard cost of neutering at the practice from which the Right Start in Life welcome pack is purchased.

 The offers contained in these Terms and Conditions cannot be used in conjunction with any other offer and there is no cash alternative.

The Puppy & Kitten Welcome Pack is a non-refundable offer.

The Puppy & Kitten Welcome Pack may only be redeemed at the practice it is purchased from.

Offers are available on a one-per-pet only basis and are non-transferable;

Offers may only be available for a limited period and any of the offers may be withdrawn by the Promoter at any time without prior   notice;


There is no choice of which flea treatment/worm treatment is provided – the treatments are offered at the sole discretion of the consulting veterinary surgeon.

There is no choice of which brand of vaccination is provided – the treatments are offered at the sole discretion of the consulting veterinary surgeon.

If the condition of the pet is such that any treatment is inappropriate then you will not be entitled to any alternative treatment or any refund under the terms of this offer.

In the unlikely event that the pet needs to be sedated in order to be groomed the cost of sedation will be in addition to the cost of this offer.

If Vet Value LLP is unable to provide an included service because of Government Legislation or by an internal policy application to comply with Government Guidance there will be no liability or financial recompense (For example the closure of grooming services at the practice due to Covid-19 regulations).

Other services offered at the time of the consultation may involve further charges.

To take up this offer you will need to register your pet with Vet Value LLP and provide personal details (such as name, address, telephone number).

These terms and conditions are subject to review and may change. Please check current terms with the nurse when you book.