Giving Dog Medication

How to give your dog tablets with food

It is important that you try and remember the advice given to you by the vet and that you carefully read the label on the medication packaging. Please make sure you know whether the prescribed tablets can be given with food or if they need to be administered on an empty stomach and if you are at all unsure call us and ask..

If they can be given with food then often the best way to get your dog to swallow tablets is to hide them a small amount in their food. By giving them only a small amount of their normal breakfast or dinner they are more likely to eat it (with the tablet!), and you can then give them the rest of their normal amount of food.

If this doesn’t work coat the tablet in a soft, malleable food such as a small chewy treat. The size of the treat is important though – it needs to be small enough that your dog can swallow without chewing. Dogs are very clever, if there is some taste or texture they don’t like, then they may eat around the tablet and simply eat the treat.

Try giving a couple of small treats, and then one with the tablet concealed inside it.

How to give your dog tablets without food

If the medicine needs to be taken on an empty stomach simply get your dog to sit upright, tilt their head back and open their mouth. Place the tablet as far back on their tongue as possible and close their mouth – keeping your hands over the top and bottom of their jaw, gently massaging their throat to encourage them to swallow.

Always be calm and offer words of encouragement, followed by a treat to reward them for their good behaviour.

You may find this video helpful. Remember if you have any problems or are at all unsure please give us a call.

How to give your dog liquid medicine

If you have to give your dog liquid medicine, you should use a dropper or syringe – preferably the one which came with the medicine. Hold your dog’s head, but do not tilt it back or they may inhale and splutter on the medicine. Put the tip of the dropper into a corner of their mouth, between the cheek and the teeth, making sure that it’s pointing towards the back of their throat.

Empty the dropper into their mouth and then hold your dog’s mouth closed. Stroke their throat or gently blow onto their nose to coax them to swallow. Again always be calm and offer words of encouragement, followed by a treat to reward them for their good behaviour.

Privacy Policy, Privacy Notice

Privacy Policy

Privacy Notice

This privacy notice tells you how Vet Value LLP will collect and process your personal data if you register as a client, purchase our services and products, and use our website.

About Us

Vet Value LLP is an independent animal veterinary surgery in Leicestershire. We protect the health and well-being of your animals, offering a range of services that include: diagnosing and treating sick and injured animals, advising owners on the right pet care, and providing a range of care related products for purchase.

Who to contact regarding your personal data

We take your privacy seriously. Our Practice Manager looks after data protection and would be happy to answer any of your questions about this privacy notice and how Vet Value LLP uses your data. They can be contacted directly at office@vetvalue.co.uk or on 01509 503850.

The personal data we collect and process

There are four main ways we process the personal data you provide. We endeavour to keep this information accurate and up to date, and not keep it longer than is necessary.

1. To administer your account as a surgery client

In order to provide our service effectively and ensure the best possible care for your animals, we need to collect and process the following personal data when we register you as a client.

Personal data type How the data is collected
First name, Last name As part of registering to be a client
Address As part of registering to be a client
Phone number (normally a mobile) As part of registering to be a client
Email address As part of registering to be a client

This personal data will be used for the following services and purposes:

  • To administer your account and provide the products and services you have requested from us. For example, invoicing, calling to change an appointment and to keep a record for legal and accounting purposes.
  • To inform you by email of service information about the practice. For example, notification of seasonal opening times or changes to out of hours availability.
  • If you have pet insurance and you wish to make a claim, we will pass on your pet’s clinical history with your name and address to your insurance company to allow them to process your claim.
  • If we take a blood sample from your animal, we send the sample to our supplier and provide your surname and address for identification purposes only.
  • If you decide to purchase our healthcare plan and pay by direct debit, you will also need to provide bank account details to set up and confirm your direct debit.

2. To send you marketing communications as a client

We send all our clients the following marketing communications:

  • Reminders for vaccinations and administering preventative healthcare treatments.
  • News information on animal welfare, like top tips for exercise and health checks you can do yourself.
  • Promotions and the latest related product offers.

Clients find these communications useful in administering care to their animals and to keep up to date with what is going on at the surgery. They are only sent to clients who can opt-out at any time. The personal data that we process for these communications is first name, address, email address and mobile phone number. We would like our clients to enjoy these communications, so it is important to note that you can opt-out at any time by:

  • Clicking the ‘Unsubscribe’ link in any marketing communications email.
  • Calling our team on 01509503850.
  • Dropping into the surgery and speaking to a member of our team.

3. To share with veterinary related 3rd parties WITH your directly communicated consent or with your consent given via communication to that Veterinary 3rd party

There will be occasions where you will need to give your consent to share your personal data with a 3rd party:

  • If you would like your pet to be referred to a specialist veterinary surgeon, we will provide them with your pet’s clinical history with your name and address to enable them to confirm your referral appointment.
  • Should you wish to move to an alternative veterinary surgery, we will provide your pet’s clinical history with your name and address to your new vets before closing your account.
  • Should you wish to chip your pet (cats and rabbits), we register your name, address and contact number with the chip provider. Note that chipping dogs is a legal requirement and we share your personal data in this case under a legal obligation to do so.
  • Should you wish to purchase a dog tag, we will provide your name for identification and your contact number for engraving to the dog tag provider.

Vet Value LLP will not pass on your personal data to any third parties without your consent unless the law requires us to do so. We do not provide any personal data to the suppliers of the medicines we administer or the pet care products we sell unless there is a requirement to do so to claim a voucher, coupon or any other benefit that you wish us to claim on your behalf.

4. When you use our websites vetvalue.co.uk and shaggy-chic.co.uk/

When someone visits the websites we may use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We may do this to find out things like the number of visitors to the various parts of the website. This information is processed in a way which does not identify anyone. Vet Value LLP uses a third party service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses (a number assigned to each of your devices connected to the internet by your broadband provider) of visitors to the Vet Value LLP website. We provide contact forms on our website and collect users’ personal information to help them complete certain tasks. Each form details the information required and an explanation of what the form is for. For general enquiries, once an enquiry has been dealt with, the data is deleted in line with Vet Value LLP procedures.

Disclosure of personal data to our service providers

We may pass on your personal data to service providers contracted to Vet Value LLP in the course of dealing with you. They act as a data processor on our behalf and are obliged under contract to keep your details secure, and only use them to fulfil the services they provide on our behalf. When they no longer need your data to fulfil this service, they dispose of it in line with Vet Value LLP procedures.

How long do we process your data for?

Vet Value LLP is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. In order to comply with our professional liability insurance, we keep and securely store past clients records for a minimum of seven years. This includes full name, address, email address and telephone number, but excludes bank account details.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
    • You can do that by visiting or by calling 01509503850.

If we do hold information about you we will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

Please note that you will need to provide proof of identity – a current passport or driving licence. • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete. • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing. • Right of portability – you have the right to have the data we hold about you transferred to another organisation. • Right to object – you have the right to object to certain types of processing such as direct marketing. • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling. • Right to judicial review: in the event that Vet Value LLP refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

Complaints

We take the processing of your personal data very seriously and are here to help with any concerns you may have. Please do contact the Practice Manager at office@vetvalue.co.uk or 01509503850. If you are still not happy with how your personal data is being processed by Vet Value LLP or how your complaint has been handled, you also have the right to lodge a complaint directly with the Information Commissioners Office or by calling 0303 123 1113.

Toxic foods

Don’t give chocolate to dogs

Chocolate really is poisonous to dogs.

Chocolate contains a chemical called theobromine which affects the heart, central nervous system and kidneys  and is poisonous to dogs. If your dog has decided to help itself to some of your chocolate contact your vet immediately. Our numbers are 01509 503 850 or, out of hours, our emergency care service number is 0116 255 6360

Your dog may show symptoms of restlessness, vomiting, diarrhoea, hyperactivity or seizures. But if you know your dog has eaten chocolate it is important that you act as quickly as possible and hopefully before these symptoms appear.

The amount of theobromine  varies between different types of chocolate and cocoa powder and its effect depends upon the size and sensitivity of your dog – so get veterinary advice quickly.

Chocolate is also poisonous to cats but cats do not tend to like chocolate and so poisoning in cats is more rare than in dogs.

Nor Tea or Coffee

Whilst you or I would not do it dogs have been known to eat coffee grounds or tea bags and this can lead to serious problems similar to those of chocolate.  A small amount of tea or coffee in a saucer is not likely to be strong enough to seriously harm your dog but we still advise that you do not feed them tea or coffee at all.

No Onions

Garlic, onions, leeks, spring onions, chives and shallots in any form can damage the red blood cells in your cat or dog and also lead to gastric problems. Foods include onion rings, steak and onions, onion soup – yes anything with onions in. Even small amounts of onion over time can poison your pet.

Or  Alcohol

Alcohol is toxic to dogs and can  cause vomiting, diarrhoea and even death. You can take your dog to the pub but seriously do not buy them a drink.

Avocado is dangerous for birds & rodents and may upset your dog or cat

Avocado contains a chemical called Persin and which is poisonous to Rodents and birds – don’t feed avocado to birds or rodents.

Dogs and cats can suffer from vomiting and diarrhoea after eating avocado.

Grapes & Raisins – No

Grapes and raisins can cause kidney failure in dogs.

Health nut ?  It’s no to Macadamia Nuts for dogs

Macadamia nuts can cause an increase in body temperature, tremors and vomiting. So do not let your dog have Macadamia nuts.

Xylitol

Xylitol is an artificial sweetener found in many foods or separately as a direct sugar replacement. Diet and sugar free foods often contain it.  If your dog eats food containing xylitol it can cause their blood sugar levels to drop. This can result in vomiting, weakness, lack of coordination or difficulty walking or standing, depression or lethargy, tremors, seizures and coma. A major sauce of Xylitol poisoning is sugar free gum.

The consequences of letting animals consume any of the above can be very serious and if you think that they have consumed some you should call a veterinary surgery for immediate advice. Our practice number is 01509 503 850 and out of hours are emergency service is on 0116 255 6360

 

Surgical Operations

Our vets are trained to carry out many major surgical procedures. Our vets in theatre are supported by trained nursing staff. We have an operating theatre suite including anaesthetic machines, vital signs monitoring and surgical lighting.

We carry out major operations regularly, our vets work within their experience and competence and patient safety is our first priority. No operation is without risk and there can be complications that arise during surgery. We do our best to keep you, as our client, fully informed of the risks of any surgical procedures we offer and fully support you in your choice of whether to go ahead with an operation. To this end it is a requirement that owners, where possible, read and sign a consent form indicating that they understand the risks for all surgical procedures. The only time we consider operating without consent is when it is a life and death emergency and we have been unable to locate and contact the owner.

Sometimes our patients have trauma or illness that need specialist surgical treatment. If this is the case we work with our specialist referral partners to ensure that your pet gets the best possible care. Complex surgery, for example heart surgery or complicated orthopaedic surgery has a better chance of being successful if carried out by someone who does those kind of procedures on a daily basis – this is why we may refer you to another surgeon.

Surgical operations can take up a lot of time and resource involving several staff and consequently can seem costly – until you consider what the equivalent operation on a human might cost. Indeed vets operate on a variety of different animals most of which have smaller organs and blood vessels than humans. Our veterinary surgeons will give you a detailed estimate of costs that may be involved in a surgery they suggest  and will point out to you alternative treatments if they are available.

Treatment options are much wider now than in the past and the complexity of some gold standard treatment means that we suggest that owners take out insurance against illness and accident. Of course if you are well insured this means that you can concentrate on getting the best treatment for your pet. As part of our Right Start in Life package we offer a voucher for 4 weeks free insurance to help highlight our advice that insuring your pet is the right thing to do.

 

 

Pet Vaccinations

 

 

Why we recommend vaccinating your pet?

Why are vaccinations important for pets?

Vaccinations protect pets from potentially deadly diseases.

The injections contain a weak or man-made version of a disease. This triggers your pet’s body to produce antibodies to fight the disease. If they catch the same disease in the future, their body will recognise it and fight it off much more effectively.

Use of vaccinations – or ‘jabs’ – has helped to stop pets getting sick and has saved millions of lives over the last few decades.  If owners stop vaccinating their pets, we’ll see a lot of these dangerous conditions coming back and more seriously ill pets will be in need of lifesaving treatment.

Find out more about how vaccinations protect your pet on the PDSA website:

Primary vaccinations: protecting young pets

It’s important that young pets are vaccinated early to protect them. This is called their ‘primary vaccination course’. Your pet will need two rounds of injections before they’re fully protected and are able to safely mix with other animals.

Young pets are at a much higher risk of catching serious illnesses. When young pets do get ill, these diseases are more likely to be fatal and, even for the lucky pets who fight off the disease, can cause lifelong health issues.

Booster vaccinations: protecting your pet for life

Your pet will need regular booster injections throughout their life to maintain their level of protection. Some boosters are needed every year and others every 3 years. Speak to us about when your pet needs their next booster.

If your adult pet hasn’t had regular booster shots or you’re not sure about their vaccination records, they may need to start their primary vaccination course again. Speak to us for more advice.

If your pet is not vaccinated there is a chance that they could pick up some very horrible diseases.  As well as protecting your pet you are reducing the likelihood of major outbreaks of disease in the population as a whole.

Vaccination is one of the most common procedures carried out by us because clients understand it is an easy and quick way of protecting their pets.  We also get a chance to check over your pet with a free health check which we offer alongside the vaccination.

As a further incentive we offer the Right Start in Life and Boosters for Life packages which mean that protecting your pet is even more affordable?

Your pet should come in for his or her “boosters” every year. However your vet will not give your pet every vaccine every year. Your vet will assess with you the best vaccination regime for your pet based on his or her lifestyle, health and age amongst other factors for instance whether your pet goes abroad on holidays with you or stays in kennels or cattery.

Vet Consultations

Vet Consultations

 

If your pet is poorly then our vets are here to help.  In a consultation the vet will discuss with you any concerns that you have about the well-being of your pet and explain in detail what can be done to help your pet to the best possible health outcome.

The vets need to ask you a lot of questions about your animal and it’s environment and it is important for you to be as accurate and detailed as possible as taking this history is a critical part of reaching a correct diagnosis.

Your vet is an experienced, highly trained, professional and will pick things up just from looking at your pet at a distance including assessing the way it walks or holds its head, its general condition etc.  The vet may also need to carry out a thorough physical evaluation. This examination will often require someone to hold the animal and sometimes the best person to do this will be you at other times the vet may call in a nurse or nursing assistant to help. When examining your pet as well as examining the eyes, ears and mouth the vet may also need for instance to feel your dogs abdomen or perhaps they may need to extend one of your pet’s limbs or listen to your pet’s heart or breathing. Your pet cannot talk and the experienced vet can pick up a lot from these kind of procedures.

The vet is picking up information all the time and the more information that is accumulated the more likely a diagnosis can be made.

Following the physical examination the vet may have a diagnosis or have some strong suspicions about what is wrong but sometimes further investigation is needed. The vet will explain what other options there are regarding further information gathering with other diagnostic tools. These could include x-ray’s, ultrasound scanning, blood tests and urine tests. The vet will tell you what the best way to reach the right diagnosis is and explain any further costs involved. Although we do x-rays, ultrasound scans and blood tests in the practice It is not always possible to carry out these further tests immediately.

It may be that the vet has sufficient information to start treatment immediately – if they do so they will keep you fully informed with treatment options and the costs involved.

You may need to come back for further consultations, subsequent consultations for the same condition are provided at a reduced charge.

As you can see there is a lot that needs to be done in some consultations and sometimes we do not know how long a consultation will take until we see the patient and start the process. Inevitably this can sometimes cause delays and may result in later appointments having to wait. To minimise the likelihood of long delays we operate an appointment system based on 10 minute appointment intervals for the consultation list so that we can most effectively manage our time. This is not an absolute time limit on your consultation as not all appointments are for full consultations and often we have more than one vet seeing clients at the same time so if your consultation needs to be longer we have and will take the necessary time for you.

With significant advances in animal healthcare more and more options for diagnosis and treatment have become available. We offer a complete range of services directly through our practice or through other specialist referral centres. We can supply the best treatment necessary and will advise you on the appropriate course of action. We also recognise that not everyone feels they can afford the absolute best option and so we are happy to work with clients to come up with the right solution for them.

We do however strongly advise our clients to take out “Pet Insurance” so that they can ensure that their pet gets the best treatment as and when needed.

As part of our Right Start in Life puppy pack we offer a voucher for 4 weeks free insurance. We do advise that not all insurances are equal when it comes to covering costs so it will pay you to do some research not just about the cost of your plan but also about it covering every eventuality.

 

Welcome to Vet Value in Shepshed

We are a great value veterinary practice – base in Shepshed near Loughborough.

You can call us on 01509 503 850.

In out of hours emergency please call our emergency line 0116 255 6360

We are still running many great offers e.g. Right Start in Life £49, Boosters for Life £99

Our address is

Vet Value Veterinary Surgery

18 Field Street

Shepshed

Loughborough

LE12 9AL

Our website was attacked by cyber-criminals over the weekend of 8 October 2016 and we are working hard to develop a new website.

The website was hosted at an external hosting company and does not affect us operationally in any way whatsoever. We thank you in anticipation of your continuing support in this time.